Wipro Off Campus Drive 2023 hiring freshers for System Engineer of BE/B.Tech/BSc/BCA/BCS/ME/M.Tech/ MCA – 2018/2019/2020/2021/2022 batch graduates at Hyderabad location. The detailed eligibility and application process are given below.
Details About Wipro Off Campus Drive 2023:
Company Website: careers.wipro.com
Job Role: System Engineer
Qualification: BE/B.Tech/BSc/BCA/BCS/ME/M.Tech/MCA
Batch: 2018 to 2022
Experience: Fresher
Salary: Upto 3.5 LPA (Expected)
Job Location: Hyderabad
Last Date: ASAP
Skills & Responsiblities:
- Excellent communication skills,
- Ability to Empathize, pacify and handle Irate Customers withExceptional communication skills.
- Technical Knowledge in Troubleshooting Base Operating systemIssues and eager to learn New Technologies.
- Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN,Security App etc. over Remote Support
- Answer incoming calls and respond to customer’s emails intimely manner.
- Manage and resolve customer complaints.
- Identify and escalate issues to supervisors as and when needed.
- Provide product and service information to customers.
- Research required information using available resources andOffer Solution to customers.
- Research, identify, and resolve customer complaints usingapplicable software.
- Route calls and tickets to appropriate resources and Domains whocan best support he user,
- Document all call information according to standard operatingprocedures.
- Recognize, document, and alert the management team of trends incustomer calls.
- Create SOPs for new Issues and resolution given.
- Complete call logs and reports.
How to Apply For Wipro Off Campus Drive 2023?
All interested and eligible candidates can apply for this position online by the following link as soon as possible.
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