CSS Corp Recruitment 2022 / Freshers / Technical Support Engineer / Hyderabad

CSS Corp Recruitment 2022 | Freshers | Technical Support Engineer | 100 Posts | 2020-2022 Batch | Hyderabad

Company: CSS Corp Private Limited
CSS Corp Recruitment 2022:- CSS Corp is the global leader in technology support. Over 140 clients, including Fortune 1000 enterprises, count on our expertise in supporting enterprise and consumer products, managing IT infrastructures (stand-alone, cloud or mobile-enabled), and deploying networks. According to NelsonHall, CSS Corp has been listed as a Leader in Hi-Tech CMS, Tech Support and Managed Security Services segment.

Technology support is in our DNA. With over 5,500 technology professionals across 15 locations globally, we have a rich heritage of managing large and complex support ecosystems.

Company Website: www.csscorp.com

Positions: Technical Support Engineer

Vacancies: 100+ Posts

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Job Location: Hyderabad

Salary: Best In Industry

Experience: Freshers (0-2 years)

Eligibility Criteria for CSS Corp Recruitment 2022:

• BE/ B.Tech/ Graduation

Roles and Responsibilities:

• Provides L1 & L2 remote support on all 5 operating systems (Linux, Mac, Windows, Chrome and Android) with basic OS troubleshooting techniques and documented escalation procedures
• Provides L1 & L2 remote support on software and applications to the point of installation and basic use; if required need to escalate or file bugs with application owners
• Uses troubleshooting techniques to identify network-related issues
• Provides system administrative support and basic hardware troubleshooting on desktops, laptops, VMs and Servers
• Help employees with access & account issues based on defined/documented guidelines, policies and procedures
• Attends required technical training sessions and makes effective use of KBs to address issues efficiently
• Complies with schedule adherence to ensure the overall service level targets are achieved
• Identifies and provides input on unique (or) recurring user problems

Skills & Ability:

• Excellent communication skills
• Good customer service skills, multitasking and leadership skills
• Ability to adjust quickly to changing priorities and make quick decisions with limited information

How to Apply for CSS Corp Recruitment 2022?

Eligible and desirous candidates may apply through online mode.

Apply Link: Click Here