ANSYS Recruitment Drive | Technical Support Engineer | B.Tech – Aero/ Mech/ Civil | Pune
Company: ANSYS Software Pvt Ltd
ANSYS Recruitment Drive: ANSYS brings clarity and insight to customers’ most complex design challenges through fast, accurate and reliable engineering simulation. Our technology enables organizations no matter their industry to predict with confidence that their products will thrive in the real world. Using simulation, the worlds most innovative companies are able to design products that wouldn’t otherwise be possible to bring to market. Customers trust our software to help ensure product integrity and performance.
Founded in 1970, ANSYS employs more than 2,700 professionals, many of them expert in engineering fields such as finite element analysis, computational fluid dynamics, electronics and electromagnetics, and design optimization.
Company Website: www.ansys.com
Positions: Technical Support Engineer
Experience: Experienced
Job Location: Pune
Salary: Best In Industry
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Eligibility Criteria for ANSYS Recruitment Drive:
- Bachelor’s degree in Aerospace/Mechanical/Civil Engineering
- Demonstrated strong analytical and problem-solving skills, and ability to implement numerical models to obtain practical engineering solutions
- Ability to work independently with minimal supervision, as well as with others in a diverse team environment
- Demonstrated ability to manage multiple projects and to communicate effectively
- Demonstrated skills in writing and presenting in fluent English
Job Description:
The Technical Support Engineer is responsible for helping customers and ANSYS channel partners solve complex engineering problems using ANSYS software products. The Technical Support Engineer position involves working closely with ANSYS customers and internal teams in a consultative and supportive technical role. The ability to research problems and find solutions to wide variety of problems is paramount. Position is a key member of a positive, dynamic team of engineers committed to solving complex customer issues.
Job Responsibilities:
- Interact with customers to help diagnose issues, as well as research and find solutions to a wide variety of increasingly complex problems, in order to improve customers’ productivity and satisfaction with ANSYS products
- Personally, own the customer support experience, practice positive messaging, always be courteous and tactful in all interactions
- Contribute individually and as part of the technical support team to continually sustain and enhance our support processes and customers’ satisfaction with ANSYS technical support
- Collaborate with product development to improve ANSYS products and the customers’ experience using these products
- Participation in internal corporate initiatives to further enhance the solution suites, sales enablement and professional growth
Skills:
- Experience with using commercial or in-house FEA software for real world, industry level applications is desirable
- Customer service aptitude
- Available for occasional travel (about 5%)
How to Apply for ANSYS Recruitment Drive?
Desirable candidates may apply through online mode ASAP.
Apply Link: Click Here
